In the contemporary landscape of data-driven decision-making, businesses are increasingly recognizing the pivotal role that customer insights play in shaping strategies for growth and success. Microsoft Dynamics 365 Customer Insights stands at the forefront of empowering organizations to harness the full potential of their data. The Microsoft Dynamics 365 Customer Insights (Data) Specialist certification, coded as MB-260, is a testament to the proficiency of specialists in leveraging customer data for strategic advantage. 

This four-day Microsoft certified course teaches candidates the Dynamics 365 Customer Insights – Data solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This course begins with importing and transforming your customer data and culminates with extending your customer data platform solution into the Power Platform and Dynamics 365 applications. 

This training is a comprehensive preparation for the MB-260: Microsoft Customer Data Platform Specialist exam to earn the Microsoft Dynamics 365 Customer Insights (Data) Specialist certification.